Privacy Policy

Esupli.com Registered in INDIA, respects your privacy and seeks to comply with applicable legal requirements in respect of data collection, processing, and transfer. By using Esupli.com  or the Services offered through  Esupli.com  (and thus accepting the Terms of Use), you expressly consent to Esupli.com  using your Information, as outlined in this Privacy Policy, Shipping Policy, Terms, and Conditions Return and Cancellations, and Medicine Delivery Policies. Your use of the Website is subject to your acceptance of this Privacy Policy, Shipping Policy, Terms and Conditions, Return and Cancellations, and Medicine Delivery Policies (Collectively referred to as “privacy policy”). If you do not accept any or all of the terms and conditions of the same, then you must discontinue your use of Esupli.com.

We are committed to safeguarding the privacy of Registered Users and visitors who use or visit Esupli.com. The purpose of this Privacy Policy is to detail how we use your information, including your personal information that we may obtain about you, during your use of Esupli.com.

Information about our customers is an important part of our business, and we are not in the business of selling that to others. We share the information collected by us, only as described below and with the Group companies/subsidiaries/affiliates of Esupli.com that either is subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.

 

Collecting Personal Information and its use:

  1. In the course of your use of Esupli.com, you provide us with certain information, as mentioned below (collectively referred to as the “Personal Information”), which we may collect, store and use for providing the Services and performing our contractual obligations, other than allowing us to better understand the Website users and improve the layout and functionality of Esupli.com;
  • Information about your name, address, phone number, e-mail address, billing, and credit/debit/charge card information, order history, feedback, about your visits to and use of Esupli.com (including your IP address, geographical location, browser type, and version, operating system, referral source, length of visit, page views, and website navigation, etc.)
  • Information relating to any transactions carried out between you and us on or with Esupli.com, including information relating to any purchases you make of our Products or Services
  • Information that you provide to us for registering with us as a Registered User (including your Account details)
  • Information that you provide to us for registering with us as a Registered User (including your Account details)
  • Information that you provide to us for subscribing to Esupli.com Services, e-mail notifications, and/or newsletters
  • Any other information that you choose to send to us; and feedback including Product/Service Reviews
  1. We may use the Personal Information that you provide or that is obtained by us:
  • To register you with Esupli.com  and to administer and provide our Services, as mentioned on Esupli.com
  • To fulfil our agreement of providing Services to you, including those relating to your purchase of Products and their processing and obtaining payment
  • To analyse and profile your shopping preferences (market, customer and product analysis, etc.) to enable us to review, develop and improve the Products and Services we offer and to enable us to provide you and other customers with relevant information through our marketing programs. We may use your Personal Information to make decisions about your using computerized technology, for example automatically selecting Products and Services which we think will interest you from the information we have. We may keep you informed of such Products and Services including special offers, discounts, offers, competitions, and so on (including products and services of other companies and organizations) by e-mail, telephone (including automated calls), SMS text messages, and other electronic messages such as picture messaging, post, fax or otherwise
  • When you provide us with your information, you will be given the option to mention if you do not wish to receive information of such products and services from either us or carefully chosen third parties;
  1. We may supplement the Personal Information that you provide to us with information that we receive from third parties (e.g., credit reference agencies)

Fraud Prevention

  1. To protect our customers and us from fraud and theft, we may share all or any of the Personal Information that we obtain (for confirming the identity and other information in our customer records, including how you conduct your account, etc.), with other Group companies/subsidiaries/affiliates of Esupli.com, other third parties, companies, retailers and to financial and other organizations (including law enforcement agencies) involved in fraud prevention and detection, to use in the same way

Disclosure of Your Information

  1. While we will make every effort to safeguard and keep confidential the information provided to us, we might share your Personal Information with other Group companies/subsidiaries/affiliates of Esupli.com  and other third parties, companies, retailers, and organizations whose services or products we provide to you through Esupli.com, for the following reasons:
  • To our agents, staff, and approved third parties to provide services for us
  • To anyone to whom we assign or transfer our rights and duties under our agreement with you
  • If we must do so or if the law compels us to do so either in connection with any legal proceedings or prospective legal proceedings; or to establish, exercise, or defend our legal rights (including providing information to others for fraud prevention and reducing credit risk)
  1. In carrying out the activities specified in this section, we may transfer Personal Information to reputable organizations or companies outside India. We take steps to ensure that your information will be accorded the same level of protection as that required of us under applicable Indian law. By agreeing to this Privacy Policy, you expressly agree to such sharing of Personal Information.

 COOKIES:

  1. New technologies are emerging on the Internet that helps us deliver customized visitor experiences. Esupli.com may use such new technologies, including cookies or other technologies, to remember your information when you use Esupli.com. We may use such technologies for tracking activity on Esupli.com, preparing reports, assessing trends, and otherwise monitoring how Esupli.com is being used. By accepting the Terms of use of Esupli.com and this Privacy Policy, you confirm your consent to Esupli.com’s use of cookies, and other such technologies, for these purposes. If you do not wish to receive cookies, you may configure your Internet browser to erase all cookies from your computer’s hard drive, block all cookies, or to receive a warning before a cookie is stored

Security:

  1. We take all steps reasonably necessary to protect against unauthorized access, use, alteration, disclosure, or destruction of Personal Information. Any information that we collect and store that is personally identifiable is protected using appropriate means, and Esupli.com  is not responsible for any unauthorized access or use by third parties unless such access is enabled because of our gross negligence or willful misconduct.
  2. Protecting your Personal Information is very important to us. Therefore, to better protect the Personal Information, (a) we take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your Personal Information (b) we store all the Personal Information you provide to us on our secure (password- and firewall-protected) servers. All electronic transactions you make to or receive from us will be encrypted using technology, which Esupli.com deems fit and proper (c) we display only the last four digits of your credit/debit card numbers, whilst in case of the use of Visa or MasterCard, the CVV number will be requested. You need to protect against unauthorized access to your Account and password and your computer. You must ensure that you log out/ sign-off from your Account when you are exiting Esupli.com.

General

  1. We may withhold such Personal Information to the extent permitted by law
  2. You may instruct us not to process your Personal Information for marketing purposes by e-mail at any time. If you are concerned that any of the Personal Information that we hold is inaccurate, you may Contact Us
  3. Our website may contain links to other websites. Esupli.com is not responsible for the privacy practices of websites not operated by Esupli.com. We encourage users to read the privacy statements of every website that collects Personal Information
  4. You may receive emails from Esupli.com based on your subscription request. If you wish at any time to unsubscribe, you may click the “Unsubscribe” link at the bottom of any email communication
  5. Any changes to our Privacy Policy will be posted on Esupli.com and concerning any Personal Information and other information we collect in the future, will become effective as of the date of posting (see the date posted above). It is your responsibility to review the Privacy Policy from time to time to make sure you are aware of any changes. We do not notify changes to our Privacy Policy by e-mail and the same would be incorporated into this Privacy Policy directly and upon operating Esupli.com after such incorporation, it is deemed that you have accepted such incorporations/amendments, etc.
  6. We reserve the right to change these Terms and conditions at any time. Any such changes will be deemed to have taken effect when posted on Esupli.com and it is your responsibility to read the Terms on each occasion you use Esupli.com. By accessing Esupli.com, registering an account, or using the Services offered by Esupli.com on the Website, you agree to be bound by the Terms. If you do not agree with all or any of the Terms, your sole recourse is to discontinue your use of Esupli.com